PRIVACY POLICY

Last updated: April 11, 2026

Information We Collect

Luanda Cash collects the following types of personal information:

Identity Data: Name, date of birth (for pawn transactions)

Contact Data: Billing address, shipping address, email address, phone number

Transaction Data: Purchase history, pawn loan history, payment details

Technical Data: IP address, browser type, device information, cookies

How We Collect Your Information

Direct interactions: When you create an account, make a purchase, or contact us

Automated technologies: Cookies, server logs, and similar technologies when you browse our site

Third parties: Payment processors (for transaction verification)

How We Use Your Information

We use your information to:
- Process and fulfill your orders
- Communicate about your order status
- Provide customer support
- Comply with legal obligations (including Florida pawnbroker regulations under Chapter 539)
- Detect and prevent fraud
- Improve our website and services

Information Sharing

We do not sell your personal information.

We share information only as necessary:

With shipping carriers (USPS, UPS): To deliver your order
With payment processors (Wix Payments): To complete transactions
With legal authorities: When required by law or legal process
With Acima: Only if you choose to use Acima financing (subject to Acima's privacy policy)

Data Security

We implement security measures including:
- SSL encryption (HTTPS) on our website
- Secure data storage
- Restricted access to personal information

While we strive to protect your data, no transmission over the internet is 100 percent secure.

Your Rights

Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at info@luandacash.com.

Florida Residents

Under Florida law, you have the right to request disclosure of any personal information we have collected about you in the past 12 months.

Cookies

Our website uses cookies to:
- Remember your cart items
- Remember your preferences
- Analyze site traffic

You may disable cookies in your browser settings. However, some site features may not function properly.

Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us.

Third-Party Links

Our website may link to external sites (e.g., Acima, social media). We are not responsible for their privacy practices. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For privacy questions or requests:
Email: info@luandacash.com
Phone: 305-559-0205
Mail: Luanda Cash, 10308 W Flagler St, Miami, FL 33174

Business Hours: Monday 9:00 am-6:00 pm

Tuesday - Saturday 9:00 am - 8:00 pm

Sunday 9:00 am - 5:00 pm

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